Customer Experience and IT Service Management

Best-in-class customer and employee engagement

Work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers.

NGN International is happy to provide you the best customer engagement solution to help you build and create lasting relationships with customers for life.

The Freshworks cloud-based suite of products is designed to provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.

Quick Time to Value

Our platform is easy to configure and just works

Fast and Flexible

You don’t need an army of developers to maintain our platform

Scales with You

We power 3 million conversations/day in 30+ languages across 150 countries

Extend and Customize

500+ integrations and open APIs. Configurable and customizable to match your unique requirements

Security you can trust

Hosted on AWS. Local data hosting for US, EU, ANZ, IND. ISO, SOC II, GDPR, HIPAA compliance

Support at every step

From onboarding services to dedicated customer success and enterprise support, our team of experts will make you successful

Know our suits of products:

Customer Engagement Solutions

Employee Engagement Solutions

Sales & Marketing Solutions

The Freshworks Promise